Shipping policy

We package and ship all your orders safely and securely.

1. Processing Time

Orders are typically processed within 1-3 business days after payment confirmation.

You will receive an email with tracking information once your order has shipped.

2. Shipping Methods

We ship via local post offices and trusted international couriers like DHL, depending on your preferred shipping method.

All shipments include tracking and insurance for the full order amount.

3. Estimated Delivery Times

EU: 2-7 business days

Worldwide: 7-14 business days
(Delivery times may vary depending on customs procedures or local courier delays.)

4. Customs, Taxes, and Duties

International orders may be subject to import duties, customs fees, or local taxes. These charges are the buyer's responsibility and are not included in the item price or shipping charges.

5. Lost or Damaged Packages

If your package arrives damaged or not delivered within a reasonable timeframe, please contact us at: 📧 info@turgayswatches.com
We will investigate and resolve the issue with the courier as soon as possible.

6. Address Accuracy

Please ensure your shipping address is entered correctly during checkout.
We are not responsible for packages shipped to an incorrect or incomplete address provided by the recipient.